Shipping policy
We are committed to delivering your favorite fruit-flavored juices in a timely and reliable manner. Below is everything you need to know about how we handle shipping for all orders within the United States.
Order Processing Times
All orders are processed within 1–2 business days of purchase, excluding weekends and holidays. Orders placed after 5 PM EST will begin processing the next business day. Once your order is processed, it will be prepared for shipment and dispatched promptly.
Domestic Shipping
We currently ship exclusively within the United States. We do not offer local pickup or in-store collection options. All orders are shipped via trusted carriers to ensure timely delivery.
Shipping Options & Estimated Delivery Times:
| Shipping Option | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–5 business days |
| Expedited Shipping | 1–2 business days |
Please note that delivery times may vary depending on your location and carrier availability.
Shipping Costs
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Standard Shipping: $5.99 per order
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Expedited Shipping: $12.99 per order
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Free Shipping: Enjoy free standard shipping on all orders over $75
All prices are inclusive of shipping fees. Customers are responsible for any additional charges incurred due to unforeseen circumstances, though we do not charge import duties for domestic orders.
Returns, Changes, and Cancellations
If you need to return, exchange, or cancel an order, please contact our support team at info@juvarino.com within 7 days of receiving your order. Orders are evaluated on a case-by-case basis, and we strive to resolve any issues promptly.
In the event of a lost or damaged package, we will work with the carrier to ensure a replacement or refund is issued.
Potential Service Interruptions
While we make every effort to ship orders promptly, delivery may be delayed due to factors outside our control, such as weather conditions, carrier delays, or high-volume periods. We appreciate your patience and will keep you informed of any delays.
Order Tracking
After your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor your package until it arrives at your doorstep. For any questions or issues with tracking, please contact info@juvarino.com.
At Juvarino, we aim to make your shopping experience as smooth and enjoyable as possible. Our shipping policy is designed to keep you informed and ensure your favorite juices arrive fresh and on time.